Technical Customer Support
Please contact us at one of our direct phone lines and speak directly to our support staff.
1461 Lawrence Drive | Thousand Oaks, CA 91320 USA
Tel: 805-716-0322 or Toll FREE 800-350-2727
9 rue de Copenhague
Espace Européen de l'Entreprise-Schiltigheim
BP 70044 - 67013 STRASBOURG Cedex France
Tel: +33 (0)3-88-20-80-80 | Fax: +33 (0)3-88-20-87-87
Hours of Operation
Monday - Thursday: 6am-5:30pm PST
Friday: 6am-4:30pm PST
Weekend Emergency Contact: 805-689-8274
Submit online contact form
|French Office :
Monday - Thursday: 8am - 12pm; 1:30pm - 5:30pm
Friday: 8am - 12pm; 1:30pm - 4:30pm
BEI takes great pride in being able to service our customers in the industrial marketplace.
Application specialists are available to help with your technical needs -- whether you want to build a model number or need assistance with an interface issue. Our knowledgeable order entry staff can help you specify and order a unit that will meet your exact requirements. We provide this high level of service to an active customer base of thousands of companies....it's what we do.
In addition we maintain a repair facility at our manufacturing facility to ensure that all encoder repairs are brought up to the original performance standards
Our on-site sales and engineering staff is available to help support your engineering needs-from deciding what type of encoder to buy, all the way through helping with the interface to your measurement or control system. In addition, a regional sales manager or manufacturer's representative is available locally to help with your system needs.
Product Specifying Assistance
Over the years we have developed millions of variations on encoders and sensors, and chances are we can answer your specific need. If we can explain some of the available options or if you have some special requirements, please give us a call.
With a commitment to excellence, our focus is on providing premium value to our customers.
We look forward to serving your needs.
REACH, RoHS and WEEE Statements
Thousand Oaks, CalIFORNIA
REACH, RoHS, WEEE Statement - Thousand Oaks (PDF - 137KB)
REACH Statement - Strasbourg (PDF - 500KB)
RoHS Statement - Strasbourg (PDF - 516KB)
Conflict Minerals Statement
BEI Sensors Conflict Minerals Statement (PDF - 82KB)
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