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Technical Customer Support

Questions?

Please contact us at one of our direct phone lines and speak directly to our support staff.

North America
1461 Lawrence Drive | Thousand Oaks, CA 91320 USA
Tel: 805-716-0322 or Toll FREE 800-350-2727
Fax: 805-968-3154
email: sales.beisensors@sensata.com

Europe
9 rue de Copenhague
Espace Européen de l'Entreprise-Schiltigheim
BP 70044 - 67013 STRASBOURG Cedex France
Tel: +33 (0)3-88-20-80-80 | Fax: +33 (0)3-88-20-87-87
email: info.beisensors@sensata.com

Online Contact Form

Locate your local sales representative


Hours of Operation

US Office:
Monday - Thursday: 6am-5:30pm PST
Friday: 6am-4:30pm PST

Weekend Emergency Contact: 805-689-8274
Submit online contact form
French Office :
Monday - Thursday: 8am - 12pm; 1:30pm - 5:30pm
Friday: 8am - 12pm; 1:30pm - 4:30pm

BEI takes great pride in being able to service our customers in the industrial marketplace.

Application specialists are available to help with your technical needs -- whether you want to build a model number or need assistance with an interface issue. Our knowledgeable order entry staff can help you specify and order a unit that will meet your exact requirements. We provide this high level of service to an active customer base of thousands of companies....it's what we do.

In addition we maintain a repair facility at our manufacturing facility to ensure that all encoder repairs are brought up to the original performance standards


Engineering Support

Our on-site sales and engineering staff is available to help support your engineering needs-from deciding what type of encoder to buy, all the way through helping with the interface to your measurement or control system. In addition, a regional sales manager or manufacturer's representative is available locally to help with your system needs.


Product Specifying Assistance

Over the years we have developed millions of variations on encoders and sensors, and chances are we can answer your specific need. If we can explain some of the available options or if you have some special requirements, please give us a call.

With a commitment to excellence, our focus is on providing premium value to our customers.

We look forward to serving your needs.


REACH, RoHS and WEEE Statements

Thousand Oaks, CalIFORNIA

PDF REACH, RoHS, WEEE Statement - Thousand Oaks (PDF - 137KB)

STRASBOURG, FRANCE

PDF REACH Statement - Strasbourg (PDF - 500KB)
PDF RoHS Statement - Strasbourg (PDF - 516KB)


Conflict Minerals Statement

PDF BEI Sensors Conflict Minerals Statement (PDF - 82KB)

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