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Encoder Service and Repairs

Need to send in your BEI Sensors encoder for evaluation?

We take pride in the quality of our encoder products and stand behind our promise of high performance and reliability. For more than 35 years, we have designed and built our encoders to last in the harshest environments day in and day out. Often times, encoders that begin to wear down or stop working past their warranty are still repairable. Our expert team can determine whether cost-effective repairs can return the encoder to great working condition, for example by replacing worn-out bearings, saving you the cost of purchasing a new product.

If you believe your encoder is malfunctioning or defective, please follow this simple process to have your BEI Sensors encoder evaluated by our experts for service and repair:

  • Ship encoder to BEI Sensors/Sensata Technologies facility in Thousand Oaks, California:

      ATTN: BEI Sensors Repair Department
      1461 Lawrence Drive
      Thousand Oaks, CA 91320 USA

  • Enclose your contact information including your name, phone number and email address.
  • Our repair department will contact you once the encoder is evaluated.

Please contact us if you have any questions:
Tel: 805-716-0322 or Toll FREE: 800-350-2727

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Hours of Operation
US Office:
Monday - Friday: 7am-5:30pm PST

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